Special warranty terms for Wave Piercer 5.0 (German)

1. Guarantor

smartkat Bootsbau und Vertriebs GmbH
Steyrer Straße 56
3350 Stadt Haag, Austria

Email: office@smartkat.at
Website: www.smartkat.at

2. Scope and Validity of the Guarantee

smartkat® provides a voluntary 5-year manufacturer's guarantee on the boat skin of the new Wave Piercer 5.0 hulls.

The guarantee applies exclusively to the actual PVC-coated fabric material of the inflatable hulls and its material properties described below.

It applies to new Wave Piercer 5.0 hull sets sold by smartkat® or an authorized distributor and is intended for the registered first purchaser for private recreational use.

The guarantee begins on the delivery date and ends five years later. It applies to deliveries within the EU, EEA, and Switzerland.

3. What the Boat Skin Guarantee Covers

The five-year guarantee covers material defects of the actual boat skin, in particular:

• Material porosity: Unusual porosity of the PVC-coated fabric due to a material defect.
• Material airtightness: Leaks within an undamaged area of material that are attributable to a defect in the boat skin itself.
• Adhesion of the material layers: Delamination or separation of the PVC coating from the carrier fabric due to a material defect.
• Material flexibility: Exceptional embrittlement or loss of material flexibility due to a material defect when used and stored properly.

4. What is Not Covered by the Boat Skin Guarantee

The extended boat skin guarantee does not cover:

• Welds, glued seams, seam connections, and related leaks
• End caps, end cones, and their bonded connections
• Valves and valve fittings
• Trampoline mountings, frame pockets, tabs, and brackets
• Bonded or welded reinforcements, protective strips, and other attached components
• Mechanical damage such as cuts, punctures, scratches, scuffs, or abrasion
• Normal aging, usual signs of wear, cosmetic changes, and discoloration

Damage caused by improper use, incorrect operating pressure, overpressure, mechanical impact, unsuitable cleaning or maintenance products, improper storage, or exceptional UV and heat exposure is also excluded.

Damage resulting from improper repairs or modifications is excluded to the extent that these were the cause of the respective damage.

The prescribed operating pressure is 0.30 to 0.35 bar. The maximum pressure of 0.35 bar must not be exceeded.

The intended use of the boat outdoors and on the water is, of course, not a reason for exclusion.

5. Guarantee Registration

To claim the voluntary five-year boat skin guarantee, a free registration within 14 days of receiving the hull set is required.

Registration is carried out exclusively via the website www.smartkat.at.

The purchaser's contact details, the purchase date, the place of sale, and the serial or identification number of the hull set must be provided. Proof of purchase must be available.

After successful registration, the purchaser will receive a confirmation.

The extended guarantee is limited to the first purchaser and is generally not transferable to subsequent owners.

6. Procedure in the Event of a Guarantee Claim

If a possible material defect is detected during the guarantee period, smartkat® must be contacted in writing at office@smartkat.at.

The following information is required for inspection:

• Proof of purchase and product identification
• Description of the detected material defect
• Clear photos of the affected area
• Information on how the damage occurred, as well as on its use and storage

smartkat® will review the information and may request additional photos, videos, or a technical inspection of the affected hull if necessary.

A return may only take place after prior coordination with smartkat®.

7. Services in the Event of an Accepted Guarantee Claim

If a material defect covered by the five-year boat skin guarantee is present, smartkat® will cover the free, professional repair or replacement of the affected hull.

Repair or replacement will take place within a reasonable timeframe, taking into account technical possibilities and legal requirements.

If an identical version is no longer available, a technically equivalent and compatible replacement may be provided.

In the event of an accepted guarantee claim, smartkat® will cover the necessary and previously agreed transport costs for the processing of the guarantee claim.

A guarantee service does not extend the original guarantee period unless mandatory legal regulations provide otherwise.

8. Statutory Warranty

This five-year boat skin guarantee is an additional, voluntary service provided by smartkat®.

The purchaser's statutory warranty rights against the respective seller remain fully intact and are neither restricted nor replaced by this guarantee.

Consumers are entitled to free remedy by the seller for defects in accordance with the applicable statutory provisions. These statutory rights exist independently of the voluntary manufacturer's guarantee and guarantee registration.

Other expressly granted smartkat® guarantees also remain unaffected.